1) Normal form (left image) where the visitor has to fill in all data again. This is the least customer-friendly option, normally resulting in e-mail conversions below 15% amongst existing donors.
2) Prefilled form (middle image) where the known customer data are displayed based on an encrypted customer ID in the link in the e-mail. This gives substantially higher conversions of above 20% for existing donors.
3) Short form (right image) where the customer data are displayed as normal text, which gives a very personalized feeling and allows for much shorter forms, with yet again higher conversions of around 30%. This kind of form is mostly used in e-mail landing pages. However, it is also increasingly used in SMS messages, and DM packs.